Cryptocurrency users, listen up! A chilling incident has unfolded in the crypto world, highlighting the ever-present danger of scams. Imagine downloading what you believe is a legitimate application for managing your precious Bitcoin, only to find out it’s a cleverly disguised trap. This nightmare became reality for several users of Ledger hardware wallets, resulting in a staggering loss of $588,000 in Bitcoin. How did this happen, and more importantly, how can you protect yourself?
Fake Ledger Live App: A Wolf in Sheep’s Clothing on Microsoft Store
In a shocking turn of events, a fake version of the Ledger Live application managed to sneak its way into the Microsoft app store. This wasn’t just any imitation; it was sophisticated enough to deceive unsuspecting users into believing they were downloading the genuine software. The fraudulent app, cleverly named “Ledger Live Web3,” mimicked the real “Ledger Live,” the official interface for managing cryptocurrencies stored on Ledger hardware wallets. This official software is crucial for users who want to securely manage their crypto assets offline.
- The scam app, “Ledger Live Web3,” was available on the Microsoft app store.
- Victims downloaded the fake app, believing it to be the official Ledger Live software.
- This resulted in the theft of approximately $588,000 in Bitcoin across 38 transactions.
- The largest single transaction amounted to a devastating $81,200 loss.
The alarm was first raised by the vigilant cryptocurrency detective ZachXBT, who brought this alarming scam to light on November 5th. His investigation revealed the extent of the damage and alerted the crypto community to this new threat.
I believe Microsoft should be held liable for allowing this fake Ledger Live application to be listed in their store.
Over $588K in $BTC has been stolen by the scammer across 38 transactions.
Wallet: bc1qg05gw43elzqxqnll8vs8x47ukkhudwyncxy64q pic.twitter.com/nx04GsAWKk
— ZachXBT (@zachxbt) November 5, 2023
How Did the Scam Unfold?
The scam operated by tricking users into downloading the fake “Ledger Live Web3” application. Once installed, the app likely prompted users to enter their Ledger recovery phrase – the master key to their cryptocurrency wallet. Unknowingly, victims were handing over their private keys to the scammers. With access to these keys, the fraudsters could then drain the Bitcoin from the victims’ wallets.
According to blockchain analysis from Blockchain.com, the scammer’s wallet address, “bc1q….y64q,” received approximately 16.8 BTC, equivalent to $588,000, through 38 separate transactions. Interestingly, the scammer also seems to have moved some of the stolen funds, losing around $115,200 in transaction fees, leaving a balance of $473,800 or 13.5 BTC in the wallet at the time of reporting.
ZachXBT further updated in a subsequent post that Microsoft seems to have removed the fraudulent app from its store. While this is a positive step, the damage was already done, and the victims are left grappling with significant financial losses.
Update: Microsoft appears to have removed the fake Ledger Live application from their store. https://t.co/4i5ItKtcI9
— ZachXBT (@zachxbt) November 5, 2023
Timeline of the Bitcoin Heist
The scam appears to have been active for some time. The earliest transaction linked to the scammer’s wallet dates back to October 24th, with a smaller transaction of $5,210. However, the bulk of the fraudulent activity occurred from November 2nd onwards, culminating in the largest single theft of $81,200 on November 4th. This suggests a ramp-up in the scam’s activity in the days leading up to its discovery.
Bitcoinworld’s own investigation revealed that the fake “Ledger Live Web3” application was present on the Microsoft app store as early as October 19th. This indicates a significant window of opportunity for the scammers to operate and deceive users before being detected and removed.

Should Microsoft Be Held Responsible?
The incident has sparked debate about the responsibility of app store providers like Microsoft in preventing such scams. ZachXBT himself voiced the opinion that Microsoft “should be held liable” for allowing the fake app to be listed on its platform. He highlighted that victims reached out to him directly, showcasing the real-world impact of this security lapse.
Two victims reached out to me today regarding the fake Ledger Live application listed in the Microsoft store.
I believe Microsoft should be held liable for allowing this fake Ledger Live application to be listed in their store. https://t.co/nx04GsAWKk pic.twitter.com/9hnoj0nQzW
— ZachXBT (@zachxbt) November 5, 2023
This isn’t an isolated incident. Alarmingly, this is not the first time a fake Ledger Live app has surfaced on the Microsoft app store. Ledger’s official support account on X (formerly Twitter) had previously alerted users about similar fraudulent apps in December and March, indicating a recurring problem.
🚨 Heads up! 🚨
There is a FAKE Ledger Live app on the Microsoft Store.
Always double check the publisher before installing an application.
The only safe place to download Ledger Live is our website: https://t.co/NW8cWJGsxW pic.twitter.com/h6rZsWb9YV
— Ledger Support (@Ledger_Support) December 26, 2022
Ledger’s Response and User Safety
While Ledger has not yet officially responded to this specific incident, they have consistently advised users that the “only safe place” to download Ledger Live is directly from their official website, ledger.com. This underscores the critical importance of downloading software from trusted and verified sources, especially when dealing with sensitive financial applications.
Bitcoinworld attempted to contact Microsoft for a comment on this issue but has not received an immediate response. The lack of immediate comment further fuels concerns about app store security and accountability.
Protecting Yourself from Crypto Wallet Scams: Actionable Steps
This incident serves as a stark reminder of the constant need for vigilance in the cryptocurrency space. Here are crucial steps you can take to protect yourself from similar scams:
- Always Download from Official Sources: For Ledger Live or any crypto wallet software, always download directly from the official website of the provider. Do not rely on app stores, especially for sensitive applications.
- Verify Website URLs: Double-check the website address to ensure it is the legitimate official domain. Look for HTTPS and padlock icons in your browser’s address bar.
- Be Wary of Look-Alike Apps: Scammers are adept at creating apps that closely resemble legitimate ones. Pay close attention to the app name, developer name, and even the icon. If anything looks slightly off, be cautious.
- Never Enter Recovery Phrases into Apps Downloaded from App Stores: Your recovery phrase is your ultimate key. Only enter it directly into your hardware wallet during initial setup or recovery, and never into any software application downloaded from an app store or unknown source.
- Enable Two-Factor Authentication (2FA) Wherever Possible: 2FA adds an extra layer of security to your accounts.
- Stay Informed: Keep up-to-date with the latest crypto security threats and scams by following reputable crypto news sources and security experts like ZachXBT.
In Conclusion: Stay Vigilant, Stay Secure
The fake Ledger Live app scam on the Microsoft Store is a harsh lesson in crypto security. It highlights the lengths scammers will go to and the vulnerabilities that can exist even on seemingly reputable platforms. While the crypto space offers incredible opportunities, it also demands constant vigilance. By staying informed, being cautious about downloads, and adhering to best security practices, you can significantly reduce your risk and safeguard your valuable cryptocurrency assets. Remember, your security is in your hands. Always prioritize downloading directly from official websites and be extremely wary of any application asking for your recovery phrase online. Stay safe out there!
Disclaimer: The information provided is not trading advice, Bitcoinworld.co.in holds no liability for any investments made based on the information provided on this page. We strongly recommend independent research and/or consultation with a qualified professional before making any investment decisions.