According to the crypto exchange, user funds are safe and transactions are still being processed.
According to a Dec. 18 announcement, users of the crypto exchange Gate.io are experiencing slow deposits and withdrawals on transactions due to node maintenance from a third-party cloud provider.
According to Gate.io, transactions are still being processed and user funds are safe. According to the company:
“At the moment, we are monitoring our cloud service providers’ network connection status and will expedite deposits and withdrawals as soon as the network connection is restored.”
It is unclear whether the transaction delay is related to OKX’s outage, which was caused by a hardware failure at a Hong Kong data centre operated by its primary infrastructure provider, Alibaba Cloud. According to Cointelegraph, Alibaba’s Cloud server went offline on December 17 and did not recover for more than fifteen hours, preventing users from withdrawing or depositing funds.
While OKX trading services resumed several hours later, Gate.io users on Twitter are still experiencing transaction issues.
Alibaba’s Cloud services were disrupted just days after the company announced the development of its first Blockchain Node Service. The service, which is set to launch in the first quarter of 2023, aims to make it easier for organisations to build blockchain applications.
The new platform-as-a-service solution, according to Alibaba, will benefit developers by reducing operational and maintenance time. According to the company, its infrastructure will enable node hosts to actively monitor nodes and automatically switch in the event of an outage. “Because it does not require hands-on monitoring or problem resolution, developers are free to concentrate on product development, thus speeding up the product roll-out process,” according to Alibaba.
Alibaba Cloud is the Alibaba Group’s digital technology backbone. Cointelegraph reported earlier this month that Avalanche blockchain had partnered with Alibaba Cloud’s Node-as-a-Service initiative.