- MEXC CEO X account has been deleted, causing undue panic among users.
- However, the crypto exchange has urged users to stay calm over the deleted ‘CEO’ account.
Crypto exchange MEXC has been forced to hose down speculation over a recently deleted X (formerly Twitter) account under the name “MEXC_CEO,” which some had feared could be a sign of trouble at the firm.
On Dec. 24, MEXC wrote a post addressing recent “confusion” over the sudden removal of the MEXC_CEO account from Twitter, which some users assumed belonged to its CEO, John Chen Ju.
Clarification on the recent MEXC_CEO Twitter Account Confusion
Recently, there have been rumors on social media about the MEXC_CEO Twitter account. We sorry for any confusion caused by this incident and would like to clarify the following:
Timeline of MEXC CEO's account:
🔹In… pic.twitter.com/xnwxylMEYy— MEXC (@MEXC_Official) December 24, 2023
The account’s deletion added to already heightened fears that the crypto exchange could be in trouble, after several traders reported their accounts were frozen as early as Dec. 16, and some users reported difficulty withdrawing crypto from the exchange.
See Also: Crypto Exchange MEXC Froze Traders’ Funds And Blocked Accounts
However, while replying to a tweet, MEXC said while the account was once used in an official capacity to promote the exchange, the original CEO of the company left in July 2022, and since then, the individual associated with the account no longer has any “actual connection with MEXC Official.”
🚨BREAKING
The CEO of MEXC has deactivated his account a week ago.
Stay Safe. pic.twitter.com/9SB51veBBP
— Elja (@Eljaboom) December 24, 2023
MEXC admitted it didn’t make a specific announcement when that happened, which led to widespread misunderstanding and confusion when the account was suddenly deleted without notice.
“We sincerely apologize for any confusion caused by this incident,” said the exchange. The firm said it would aim to make public announcements of all significant personnel changes that involve official media accounts going forward.
Meanwhile, the exchange says it has been battling a wave of “misinformation and baseless claims” intended to “smear the platform.”
Dear MEXCers,
Recently, there have been rumors circulating on the internet trying to smear the platform by spreading misinformation and baseless claims. We would like to clarify the facts for our valued users to ensure that the information you receive is accurate and truthful.… pic.twitter.com/APA3JZsBw7
— MEXC (@MEXC_Official) December 24, 2023
Over the past few days, several users have reported issues and delays with withdrawals on X — many of these appear to involve Kaspa (KAS) tokens.
Withdrawals a bit delayed on @MEXC_Official I hear .. even on small networks like Koinos pic.twitter.com/wEx8qz0B3w
— Dr Martin Hiesboeck (@MHiesboeck) December 24, 2023
However, MEXC has assured that the exchange is “operating smoothly, and all systems are normal.”
“Please do not be misled by rumors or by individuals with ulterior motives. We vehemently oppose any form of defamation and/or the dissemination of false information,” it said in an X post on Dec. 24.
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