In a strategic move, the office overseeing Mayor Eric Adams of New York City has unveiled an initiative aimed at establishing a comprehensive framework for the integration of artificial intelligence (AI) across various governmental departments. Simultaneously, the city is set to launch its inaugural AI chatbot.
The recent update, dated October 16, discloses ongoing efforts by the administration to meticulously formulate a framework. This framework is intended to empower city agencies to thoughtfully assess AI tools and associated risks. Moreover, it seeks to enhance the understanding and proficiency of government personnel in AI technologies, ultimately contributing to an improved quality of life for local residents.
The proposed plan comprises a total of 37 pivotal actions, with 29 slated to commence or conclude within the upcoming year. Objectives include the establishment of a robust AI governance framework, the creation of an AI advisory network, the equipping of city officials with AI knowledge and skills, and the regular publication of an AI progress report.
Mayor Adams, in his remarks, acknowledged the potential of technology to enhance government service delivery but also underscored the importance of being discerning about its inherent risks.
Concealed within the announcement about the impending AI framework was an update to the MyCity Business platform. This update introduces the pilot phase of New York City’s first citywide AI chatbot. This feature is designed to address inquiries related to the opening or operation of a business.
Maria Torres-Springer, the Deputy Mayor for Housing, Economic Development, and Workforce, lauded the chatbot implementation as a significant milestone. She emphasized its role in making government resources more accessible to everyone, particularly small businesses across New York.
The forthcoming AI chatbot is poised to extract information from over 2,000 NYC business-related web pages. Its capabilities include providing details on code compliance, available business incentives, and best practices to avoid violations and fines.
In a related development, the United States Central Intelligence Agency has expressed intentions to develop and deploy its ChatGPT-style AI bot for investigative purposes. Gary Gensler, Chairman of the U.S. Securities and Exchange Commission, has also acknowledged the SEC’s utilization of AI technologies to monitor the financial sector for signs of fraud and manipulation.